Questions & answers
What people are wondering
Can't find the answer? Send us an email or call us at 481 77 700, and we'll help you.
General information about TSE
Where is TSE located?
TSE is located in the middle of Tromsø city center, in Storgata 102. Entrance from Storgata 102 (Veita).
What are the opening hours?
Monday–Thursday: 12.00–21.00
Friday: 12.00–01.00
Saturday: 11:00–01:00
Sunday: 11:00–21:00
When is TSE Bar open?
TSE Bar has all the rights and is open on Friday and Saturday from 20:00 to 01:00. The age limit is 20 years.
from 20:00 on Friday and Saturday. The bar can also be opened outside of normal opening hours upon booking.
events and parties.
What do we find at TSE?
At TSE you will find Adventure Minigolf, Laser Tag, Arcade, The Cube, Karaoke, Radio Cars and Silent
Disco, in addition to events and experiences for both small and large groups.
Is TSE only for children?
No. TSE is suitable for children, adolescents and adults. Which activity is best suited depends on age,
group size and type of visit.
Do we have to book in advance?
The Cube must be booked in advance. For the other activities, you can come on a drop-in basis if it is available.
There is no capacity available. However, we recommend booking in advance if you want to be sure of the desired activity.
and time.
How large groups can you accommodate?
We can accommodate groups of up to 200 people. For larger groups, we recommend contacting us.
in advance, then we plan the arrangement together.
Do you have parking?
TSE is located centrally in Tromsø city center and does not have its own customer parking. Use public parking facilities.
parking facilities in the city center.
What happens to forgotten things?
Forgotten items are kept in our forgotten basket for 2 weeks. Feel free to drop by if you have lost them.
something with us.
Booking, payment and changes
How do we book?
Select «Book now», select the number of participants first, and then the activity or event, date and time.
How much does it cost?
Updated prices and available times can always be found in the booking solution. Select a category and you’ll see all of them.
available options.
When do we pay?
Payment is made upon arrival, unless otherwise agreed in advance.
Can we change the number of participants?
Yes. The number of participants can be changed via the booking link up to 8 hours before the agreed time. If fewer participants show up
If the change is not reported within the deadline, the amount for the number of tickets ordered must be paid.
Can companies pay by invoice?
Yes, invoices for businesses can be arranged well in advance.
What do we do if the desired time does not appear?
Contact us. We may have additional time slots or the ability to find a solution for larger groups.
events.
Can we put together our own package?
Yes. Select booking for a single activity, add the first activity to the shopping cart, and then add it.
next activity in the same shopping cart.
Does regular booking provide exclusive use?
No, not automatically. Regular booking or drop-in does not mean that the entire activity or area is covered.
Private. If you wish for exclusivity or a private area, this must be booked or arranged separately.
Corporate event
What corporate events do you offer?
TSE is suitable for, among other things, team building, company parties, kick-offs, customer events and social gatherings.
You can combine activities, serving and social interaction.
How large groups do you take?
We can accommodate groups of up to 200 people. Large groups can be divided into teams and rotated between them.
the activities. Contact us, and we will set up a program that suits the group.
Which activities are best suited for team building?
Opening hours vary throughout the week and season. See the current opening hours in the menu tab at the top of the page. The Cube is specifically designed for collaboration, communication, and problem solving. Laser Tag provides more physical activity and team competition, while Adventure Minigolf and Arcade are great for social interaction.
competitions and supplements.
Are the activities physically demanding?
It varies. The Cube is mostly about cooperation, head and reaction, while Laser Tag is more active.
We can put together an arrangement that suits the group.
Can we combine several activities?
Yes. Corporate events can be combined with several activities, and larger groups can rotate.
between different zones.
What does a corporate event cost?
Updated prices and available times can be found in the booking solution. For larger or customized bookings
For events, please contact us.
Can we have some food?
Yes. For larger groups we can offer food, such as pizza or catering. Contact us to arrange what
that suits the event.
Can we have a bar and a restaurant?
Yes. At events, the activities can be combined with food service and access to the TSE Bar. The bar can
It is also open outside of normal opening hours for booked events and parties.
Can we have a closed dining area or private area?
Yes. We have several separate zones that can be used for closed service or private events. Take
Contact in advance.
How do we book a corporate event?
Choose the number of participants first, and then the current company or team building package, date and time via
«Book now». Contact us if you would like a customized program.
Can the number of people change after booking?
Yes. The number can be changed up to 8 hours before the agreed time.
Can the company receive an invoice?
Yes. The invoice for businesses must be agreed upon in good time in advance.
Can you accommodate us outside of normal opening hours?
This may be possible for booked events. Please contact us to arrange a time and date.
layout.
Children’s birthday party
What is included in a children's birthday celebration?
The birthday packages include 2 activities, a private birthday room for 2 hours, slush or soda for the children, and coffee
to parents and a host who makes sure the birthday goes smoothly.
What activities can we choose?
The birthday packages consist of 2 activities. LaserZone & Arcade is our most popular combination,
followed by LaserZone & Adventure Minigolf. See the booking solution for all available options
combinations.
How many children can come?
The birthday packages are for 8–40 children. If you are more than 40, please contact us.
Will we have our own birthday room?
Yes. You will have your own birthday room for 2 hours as part of the birthday package.
Are you decorating the birthday room?
The rooms have a lot of art on the walls and are nice as they are, but you are welcome to bring balloons and
decorative items. It is not allowed to attach anything to the walls. Ask the staff if you want to hang anything up.
something, then you get suitable tape that won't damage the wall art.
How much does a children's birthday cost?
Updated prices and available times can always be found in the booking solution. Choose "Kids' birthday" and the desired date.
pack, then you'll see the price and availability.
How do we book a children's birthday party?
Select «Book now» on the children's birthday page, select the number of children first, and then the desired birthday package,
date and time.
If some children don't come, do we have to pay for everyone?
The number of participants can be changed no later than 8 hours before the birthday starts. If fewer people show up without the change
If the order is submitted within the deadline, the amount for the number of items ordered must be paid.
Can we bring our own cake?
Yes. You can bring your own birthday cake. We have plates and spoons. Bring your own cake knife.
Can we order pizza?
Yes. Pizza can be selected as an option on birthday packages where it is offered.
What about allergies and special dietary requirements?
Please state any allergies or special needs when booking. Contact us in advance if needed.
extensive.
When should we show up?
We recommend that you arrive about 15 minutes before to welcome the guests and arrange the practicalities.
Check-in at the reception. You will have access to the birthday room from the time the birthday starts.
What should the children wear?
Regular, comfortable clothes and shoes work fine.
Should younger siblings pay?
Younger siblings do not need to pay if they only attend as guests. If they are going to participate in the
The birthday activities must be included in the booking. They can also do other activities outside of that.
The birthday, which is paid for separately.
Event
What types of events can we book?
In addition to corporate events and children's birthday parties, TSE offers programs for families, schools, and other groups.
sports teams, bachelor parties, groups of friends and TSE’s own events.
Does it work for large groups?
Yes. We can accommodate groups of up to 200 people. Large groups can be divided into teams and rotated between them.
the activities.
How much does it cost?
Updated prices and available times can always be found in the booking solution. Select a category and you’ll see all of them.
available options.
Can we combine several activities?
Yes. For example, many groups combine Laser Tag, Adventure Minigolf, The Cube and Arcade.
See available combo packages in the booking.
Does it suit mixed-age groups?
Yes. We have activities suitable for different ages. Check the age limit for each activity when
you put together the program.
Can we combine with food?
Yes. Pizza can be selected as an option on several events. For larger groups, other solutions may be available.
agreed upon in advance.
Can we combine with a bar and drinks?
Yes, at current events and within the applicable opening hours, age limits and serving regulations. Take
contact for private or closed events.
Can the bachelor party have a private area?
Yes, a private or screened area can be arranged depending on capacity and layout. Book the desired package
and contact us in advance.
How do we book a family, a group of friends, a school/sports club, or an engagement party?
Select «Book now» on the relevant event page, select the number of participants first, and then select the package.
as appropriate, date and time. Payment is made upon arrival unless otherwise agreed.
Can the number of people change after booking?
Yes. The number can be changed via the booking link up to 8 hours before departure.
What are TSE's own events?
These are events that TSE itself organizes throughout the year, such as tournaments, themed evenings, and
Special events. The content, price, and any age restrictions vary from event to event.
Adventure Minigolf
What is Adventure Minigolf?
Adventure Minigolf is our indoor 12-hole blacklight mini golf with an Arctic theme, inspired by
Norwegian nature, wildlife and history.
How many holes does the course have?
The course has 12 holes.
How long does a round take?
Calculate 45–60 minutes. If we have available capacity, you can play an extra round.
At what age is mini-golf suitable?
We recommend from 6 years old. Younger children can participate with adults if they enjoy the activity.
Do we have to book?
No. You can come on a drop-in basis if there is available capacity. We recommend booking if you wish to.
be sure of the desired time.
How many can play at the same time?
Up to 40 people can play at the same time. For the best flow, we recommend that you divide into smaller groups.
Groups of a maximum of 4 people per hole.
Do we play together with other groups?
You play as your own group, but other groups may be on the field in front of and behind you.
What should we wear?
Come as you are – you can even be finked up. You get the broom and the ball with us.
Can mini golf be combined with other activities?
Yes. Adventure Minigolf can be combined with things like laser tag in our Laser Zone, The Cube and Arcade.
Is mini golf a good date activity?
Absolutely! The relaxed atmosphere and the unique blacklight experience make Adventure Minigolf the perfect place to spend a day with friends or family.
a popular activity for a date.
LaserZone
What is LaserZone?
LaserZone is laser tag in a blacklight arena with vests, blasters, team battles, and high score competitions.
At what age is LaserZone suitable?
We recommend from 6 years old.
How long does a round last?
One round has approximately 15 minutes of effective game time. Introduction and preparation also come into play.
How many can play at the same time?
There can be 2–20 people per round on the field. The arena is suitable for both small and large groups. For
For large companies we recommend contacting us, then we will set up several rounds.
Do we have to book?
No. You can come on a drop-in basis when we have available capacity. We recommend booking if you would like to be there.
secure at the desired time.
Do we have to play with others?
With regular booking and drop-in, several groups can be put together. The regular drop-in price does not entitle you to
the track alone.
How do we get the track alone?
Choose LaserZone Exclusive when this is available in the booking, or choose an arrangement package that includes
includes exclusive use.
What should we wear?
Regular, comfortable clothing and shoes are recommended.
Can we combine LaserZone with a birthday or corporate event?
Absolutely. LaserZone is a favorite for both children's birthdays and corporate events, and it's always a good idea to bring it along.
combined with Adventure Minigolf, Arcade or The Cube.
The Cube
What is The Cube?
The Cube is the ultimate team challenge for both small and large groups, with space for up to 40 people.
people at the same time. Compete in teams, solve exciting tasks and collect more gold coins than anyone else.
The opponents. With 12 Cubers and over 70 tasks, approximately 75 minutes of cooperation await,
competition and mastery.
How many can participate?
You play in teams of 2–4 people, and we can accommodate about 40 people at the same time.
How long does the activity last?
Calculate approximately 75 minutes.
Is there an age limit?
Yes. The Cube has an age limit of 12 years.
Does The Cube have to be booked in advance?
Yes. The Cube must be booked in advance.
Is it physically demanding?
No. The Cube is primarily about problem solving, communication, and collaboration.
Is it suitable for team building?
Yes! The Cube is perfect for companies, team building, friends and other groups.
Is The Cube like an escape room?
Yes, The Cube can be compared to an escape room – only without you being locked inside. Escape room
for those with claustrophobia!
Arcade
What is Arcade?
Arcade is our area of classic and modern arcade and entertainment games.
Is there an age limit?
Arcade is suitable for all ages, but some games may be better suited for older children and adults.
How does the playing card work?
You purchase a cashless arcade card with credits. The card is inserted into the reader on the machine, and the correct amount of credits is deducted.
The number of credits is deducted automatically.
Do we have to use coins?
No. The games are activated using arcade cards.
Can we top up the card?
Yes. You can buy more credits and top up the card.
How long is the card valid for?
The card is valid for 12 months after the last use.
Does Arcade need to be reserved?
No. You can come for a drop-in visit during opening hours.
Does it cost anything to get in?
It is free to enter the arcade area. You pay for the credits used on the games.
Bumper cars
Do we have to book?
No. The radio cars are drop-in.
Is it suitable for small children?
The radio cars are a clear favorite among older children. The cars have a height requirement of about 130 cm, and recommended age is 6+.
Therefore, the age is from about 8 years old.
How do I pay?
The radio cars are paid for with cashless arcade cards and cost 60 credits per trip. The cards are purchased at the reception.
Karaoke
How do we book the karaoke room?
Select the number of participants first in the booking solution, and then Karaoke, date and desired time.
How many people can there be?
The karaoke room has space for up to 20 people.
How long does a karaoke session last?
A session lasts 75 minutes.
How much does it cost?
Price from NOK 895 per session. You can find the current price and available times in the booking system.
How late can we book?
On Friday and Saturday, the karaoke room can be booked until closing time at 01:00. Available starting times are displayed.
in the booking solution.
Can we have alcohol served during karaoke?
Yes. Alcohol service can be combined with karaoke when the bar is open or when serving is arranged as part of the agreement.
of an event. Applicable age limits and serving regulations apply.
Silent Disco
How much does Silent Disco cost?
The price is NOK 100 per headset. The minimum order is 100 headsets / NOK 10 000.
How many can participate?
Capacity is up to 300 guests.
On which days can we arrange Silent Disco?
Silent Disco can be arranged Monday to Thursday from 21:00 to 01:00 and Friday to Saturday from 21:00 to 02:00.
What is included?
We provide local Silent Disco headsets, three transmitters, a bar, and security. You bring your own DJs and
music.
What equipment do the DJs need?
The audio source must be able to be connected to our transmitters via AUX. You can use professional DJ equipment, mixers
or PC, as long as you have the necessary transitions.
Can we have different musical genres at the same time?
Yes. The Silent Disco setup supports three separate channels, so up to three DJs can play different tracks.
music at the same time.
Can the guests change the music during the show?
Yes. Each guest can at any time switch channels directly on the headset and choose the music they want to listen to.
listen to it.
What age limit applies?
The age limit is 18 or 20 years upon agreement.
How do we book?
Contact us with the number of participants and the desired date, and we will help you with the planning.